Refund Policy
Last updated: October 15, 2026
This policy covers refunds for Stork Content Studio wallet top-ups, renders and orders.
1. No subscriptions
Stork Content Studio sells prepaid wallet credits and one-off orders. There are no subscriptions, memberships or recurring charges, so there is nothing to cancel.
2. Unused top-ups
A wallet top-up that you have not spent any of is refundable in full. Write to support@adventuressmalik.com from your account's email address with the payment reference shown in your wallet; we refund it to the original payment method through Razorpay, and your bank usually shows it within 5-7 working days.
Credits from a top-up you have started spending are not refundable, but they never expire while your account is open.
3. Failed work
If a paid step fails because of an error on our side, its price is returned to your wallet automatically; steps that completed are kept and stay charged. This applies to jobs started from the website and through the MCP connector alike.
A job that fails because of invalid input, or that you cancel, is refunded at our discretion within 14 days of the event.
4. Faulty outputs
If a render completes but is materially corrupted (for example, an unplayable export), contact us within 7 days and we will re-run the job at no charge or return the credits used to your wallet.
5. Orders
Professional song and jingle orders include a free re-render if you are not happy with the first version. If we cannot deliver an order, its price is returned to your wallet.
6. Charges made by connected AI assistants
A connected assistant can only spend within the permissions and spending limit you approved, and only after a quote is accepted. Those charges follow this policy like any other. If you believe a connected application spent without your authority, disconnect it at /oauth/connections and contact us within 14 days.
7. Statutory rights
Nothing in this policy limits your statutory consumer rights under applicable law.
Questions about this policy? Contact support@adventuressmalik.com